Shipping policy

Shipping Policy – Dane Apparel & Design (dane-apparel.com)

Updated December 2025

All orders are custom printed, sublimated, embroidered, or engraved to order. Production time is separate from shipping time (see individual product pages or your order confirmation for current lead times).

Shipping Rates (Continental U.S. only)

  • Orders $75.00 and over → FREE Standard Shipping
  • Orders under $75.00 → $3.00 flat rate per item (example: 4 shirts under $75 total = $12 shipping; 20 shirts = free shipping)

Alaska, Hawaii, Puerto Rico, and international orders: calculated at checkout or quoted separately. We ship worldwide – just reach out.

Shipping Methods & Carriers

We ship via the fastest, most cost-effective carrier available at the time of fulfillment. Typical carriers include:

  • USPS Priority Mail / First Class
  • UPS Ground / SurePost
  • FedEx Ground / SmartPost

Carrier and service level are chosen at Dane Apparel’s sole discretion based on weight, destination, and current carrier performance. We do not offer carrier selection at checkout.

Order Processing & Shipping Timeframes

  • Standard production time: 7–10 business days (rush options available at checkout)
  • Once your order ships, you will receive a tracking number via email
  • Continental U.S. delivery: 2–7 business days after shipping (most arrive in 3–5 days)
  • AK/HI/PR and international: 7–21 business days after shipping time

Tracking & Delivery

Every order receives a tracking number. You are responsible for monitoring your tracking link. If a package shows “delivered” but you did not receive it, you must file a claim with the carrier within 14 days. We are not responsible for stolen or misdelivered packages once the carrier marks it delivered.

Address Accuracy

Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Re-shipping due to customer error will incur new shipping charges.

Lost or Delayed Packages

If your tracking shows no movement for more than 10 business days (domestic) or 21 business days (international), contact us and we will file a claim and re-ship or refund at our discretion.

Refused or Undeliverable Packages

Packages refused or returned to us as undeliverable will be refunded the merchandise total minus original and return shipping costs. Re-shipping requires a new shipping payment.

Questions about shipping? Email support@dane-apparel.com – we usually reply the same day.

Thank you for your order! — The Dane Apparel & Design Team